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Contact Us
Returns and Refunds
Shipping Times
Payment Methods
FAQ
Terms of Sale
Terms of Use
Cookies
Privacy Policy
Dispute Resolution
Find answers to common questions below
Starting from the Home Page, you have several options: if you want to discover what https://www.drumohr.com offers you, enter the shop and navigate using the search filters. If you want to find a specific product, specify one or more terms related to your search in the "Search" box and a list of products related to the word you searched for will appear.
First click on the product you are interested in. This will allow you to see the product page, containing detailed information about the item. Then, to place your order, click on 'Add to shopping bag'
Shopping on https://drumohr.com is fast and intuitive. Click on the product you like most to access its product page and you will see in detail all the relevant information about the item. To add it to your cart, click on the 'add' button. You will be automatically redirected to the first page of the cart (or 'Shopping Bag'), where you can decide whether to complete the purchase or continue shopping for other items. If you decide to continue shopping, during navigation you will continue to see the 'cart' image with its contents, along with the total value of your purchase. Once you have finished shopping, to proceed with the order, click on 'Check out'. Remember that on the first page of the cart you can also modify the quantity of items you intend to purchase or remove them. If you want to complete the purchase immediately, if you are a registered user, log in or register on the site if you haven't done so yet. You can also complete the purchase without registration. You will be asked to choose a shipping and billing address. In the next phase, you will be asked to choose from the available payment methods. Finally, you can select the type of shipping you desire. https://drumohr.com reminds you that payment is completely secure, as credit card data is protected from unauthorized access through encrypted SSL ('Secure Socket Layer') data transfer, not accessible to third parties. Finally, after appropriate checks on your transaction, information about your order will be sent to https://drumohr.com and a thank you message will inform you that your purchase has been successfully completed.
Generally there are no limits, neither for quantity nor for amount. However, https://drumohr.com may reserve the right to limit the purchase of certain limited edition products.
Not at all. You can try as many times as you want and then decide not to complete your order even after adding products to the "shopping bag".
The 'promotional code' is a discount voucher provided to you to take advantage of special promotions. The conditions for obtaining this code will be communicated to you through a specific Newsletter during special events. If you have one, you just need to enter the code in the field you can find on the order completion page: the discount will be automatically calculated and displayed.
After entering the necessary payment details, you will be directed to the purchase confirmation page, containing the order number and date. A thank you message in the center of the page will inform you that the purchase procedure has been completed correctly. Finally, you will receive an email containing the details of your order and confirmation that it has been correctly received. If you haven't received any communication within 24 hours, please write to customercare@drumohr.com .
After entering the necessary payment details, you will be directed to the purchase confirmation page, containing the order number and date. A thank you message in the center of the page will inform you that the purchase procedure has been completed successfully. Finally, you will receive an email containing the details of your order and confirmation that it has been correctly received. If you have not received any communication within 24 hours, please write to https://www.drumohr.com
To check the status of your order, log in and access your Account: under "My orders" you will receive all the information you want. Remember that the customer care staff is at your disposal to provide you with further information.